Refund Policy
All goods shipped against a valid order and returned by the customer due to ordering errors will incur a 10% handling fee.
Goods remain the property of Glautier Auto Detail until paid for in full.
Only goods in their original packaging, with seal intact and in a saleable condition, will be accepted for return, and refund provided that:
1. Return must be authorised by Glautier Auto Detailing (Pty) Ltd.
2. Return date must be within 7 days of the purchase date.
3. Seller’s and manufacturer’s only obligation shall be to replace such quantity of the product proved to be defective.
4. Costs of return transport for credit or exchange shall be borne by the purchaser.
5. Refunds will only be done when returned goods are recieved and inspected
6. Banking details will need to be shared with us for refunds to take place
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